Effective Date: 8/27/2024
1. Introduction
Palmetto Prestige Cleaning (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, palmettoprestige.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and other contact details that you provide when you use our services, fill out a form, or contact us.
- Payment Information: If you make a purchase through our Site, we collect payment information necessary to process your payment (e.g., credit card number, billing address).
- Technical Data: This includes your IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.
**1. Collection of Phone Numbers:
- Example: “We collect your phone number when you provide it to us voluntarily through our website, during service bookings, or through any other communication method. By providing your phone number, you consent to receive SMS communications from Palmetto Prestige Cleaning related to your inquiries, service updates, and promotional offers.”
**2. Use of SMS Communications:
- Example: “We may use your phone number to send you SMS messages for purposes including, but not limited to, booking confirmations, appointment reminders, service notifications, and special promotions. You will not receive SMS messages that are not relevant to your interactions with Palmetto Prestige Cleaning unless you have opted into promotional messaging.”
**3. Opt-In/Out Rights:
- Example: “By providing your phone number, you agree to receive SMS messages from us. You may opt-out of receiving SMS messages at any time by replying ‘STOP’ to any message you receive. After opting out, you will no longer receive SMS messages except for those related to active bookings or transactions.”
**4. Data Security and Sharing:
- Example: “We take the security of your phone number and personal information seriously. We do not sell, rent, or share your phone number with third parties for their marketing purposes. SMS communications are sent using secure channels and are only used by Palmetto Prestige Cleaning for the purposes stated above.”
**5. Third-Party SMS Services:
- Example: “We may use third-party service providers to send SMS messages on our behalf. These providers are bound by strict data protection agreements and are only permitted to use your phone number in accordance with this privacy policy.”
**6. Consent to Contact:
- Example: “By providing your phone number, you consent to be contacted by Palmetto Prestige Cleaning via SMS for service-related communications. Standard messaging rates may apply.”
**7. Contact Information:
- Example: “If you have any questions about our SMS policies or wish to opt out of future SMS communications, please contact us at support@palmettoprestige.com
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your orders, manage your account, and provide the services you request.
- To Improve Our Site: To analyze data and track how our Site is used, helping us to improve our services and user experience.
- To Communicate with You: To send you updates, newsletters, marketing materials, and other information related to our services.
- To Process Payments: To securely process transactions and manage billing.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who help us operate our Site, process payments, or provide customer service.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our Site.
6. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Palmetto Prestige Cleaning
Email: info@palmettoprestige.com
Phone: (843) 885-8895
